Common Questions From
Prospective Partners.

Frequently asked
questions

For additional questions
Contact us

What is the core problem <GENESYS>AI solves?

Cross-border e-commerce requires managing marketplace connections, product cataloguing, AI pricing, tax and duties, logistics, and compliance — typically through 3–4 separate vendors, taking 12–15 months and $10 per SKU to set up. <GENESYS>AI compresses this into a single integration, 7 days, and $0.04 per SKU. <GENESYS>AI is the only platform that manages cross-border from A to Z.

How quickly can a new supplier go live on marketplaces through <GENESYS>AI?

Integration takes 7 days — compared to 12–15 months with traditional supplier onboarding.

How does <GENESYS>AI handle product listing quality?

Our GEN-C (Catalogue) agent improves listing quality by adapting product data — titles, descriptions,imagery, sizing, care labels, category mapping, and attributes — to the specific requirements of eachmarketplace.

How are taxes, duties, and cross-border compliance handled?

Our GEN-P (Pricing) agent includes an instantaneous taxation and duty integration framework that calculatesand applies the correct VAT, import duties, and marketplace-specific compliance requirements in real time.

How is pricing managed? Can we protect our margins?

GEN-P, our pricing agent, applies real-time competitive and profit-driven pricing optimization while respectingyour margin floors. All taxation and duty calculations are embedded in pricing automatically — you set theguardrails, we manage the execution.

What does it cost to integrate <GENESYS>AI?

There are no upfront costs. <Genesys>AI operates on a discount-based model with 0% fixed commission andzero additional fees — no charges for marketing, shipping and returns, customs and duties, or customerservice.

Do we need to change our existing ERP?

No. <Genesys>AI connects to your existing ERP, WMS, or inventory system through a universal APIcompatible with 60+ platforms. You maintain one master catalog. Our GEN-I agent handles all data translationand marketplace adaptation with no changes to your internal systems.

How many marketplaces can we sell on?

A single <Genesys>AI integration gives you access to 60+ marketplaces worldwide, compared to the 1–2channels that most merchants manage manually.