Common Questions From
Prospective Partners.
Frequently asked
questions
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What is the core problem <GENESYS>AI solves?
Cross-border e-commerce requires managing marketplace connections, product cataloguing, AI pricing, tax and duties, logistics, and compliance — typically through 3–4 separate vendors, taking 12–15 months and $10 per SKU to set up. <GENESYS>AI compresses this into a single integration, 7 days, and $0.04 per SKU. <GENESYS>AI is the only platform that manages cross-border from A to Z.
How quickly can a new supplier go live on marketplaces through <GENESYS>AI?
Integration takes 7 days — compared to 12–15 months with traditional supplier onboarding.
How does <GENESYS>AI handle product listing quality?
Our GEN-C (Catalogue) agent improves listing quality by adapting product data — titles, descriptions,imagery, sizing, care labels, category mapping, and attributes — to the specific requirements of eachmarketplace.
How are taxes, duties, and cross-border compliance handled?
Our GEN-P (Pricing) agent includes an instantaneous taxation and duty integration framework that calculatesand applies the correct VAT, import duties, and marketplace-specific compliance requirements in real time.
How is pricing managed? Can we protect our margins?
GEN-P, our pricing agent, applies real-time competitive and profit-driven pricing optimization while respectingyour margin floors. All taxation and duty calculations are embedded in pricing automatically — you set theguardrails, we manage the execution.
What does it cost to integrate <GENESYS>AI?
There are no upfront costs. <Genesys>AI operates on a discount-based model with 0% fixed commission andzero additional fees — no charges for marketing, shipping and returns, customs and duties, or customerservice.
Do we need to change our existing ERP?
No. <Genesys>AI connects to your existing ERP, WMS, or inventory system through a universal APIcompatible with 60+ platforms. You maintain one master catalog. Our GEN-I agent handles all data translationand marketplace adaptation with no changes to your internal systems.
How many marketplaces can we sell on?
A single <Genesys>AI integration gives you access to 60+ marketplaces worldwide, compared to the 1–2channels that most merchants manage manually.
